Support
Last updated October 4, 2026
Our team answers your shop’s questions, and we reply within one business day.
How to reach us
Write to us at hello@smartfront.ai. We reply within one business day. That is our team’s reply commitment to you, not a product speed.
What to send
Include your shop name, what happened, and the job number or customer it concerns. Attach a screenshot if you have one. Clear job details let us trace what happened directly.
After launch
Our team sets Setpoint up with you and stays on hand after your shop goes live. You work with named people who know your rules, not a ticket queue.