Wherever your shop runs, Sara works there.
She works on Housecall Pro, ServiceTitan or Setpoint’s own scheduling, and answers your customers however they reach you.
Every channel connects to Sara.
Every route runs through Sara. She answers the customer and puts the job directly in front of your crew.
Where customers reach you
- Phone callsShe answers calls 24/7 and books visits inside your rules.
- TextsShe answers text replies and adds notes to the job.
- Web chatShe answers visitor questions and books visits on your calendar.
- EmailShe reads inbound email and turns requests into booked visits.
- Your websiteBooking under your brand, straight into your schedule.
- ChatGPTA homeowner’s request from the assistant reaches her like any other.
- MuseShe takes the request and books it inside your rules.
Sara
Where the work lives
- Housecall ProShe books jobs and reads customer history from your records.
- ServiceTitanShe books visits and updates jobs inside your rules.
- Setpoint schedulingShe books and runs your schedule with no other job software.
- E-signatureContracts go out through DocuSign or Setpoint’s own signing page.
- Your teamShe pages on-call techs and brings approvals to you.
Follow one request
ExampleHow Setpoint fits your setup.
Housecall Pro
What staysHousecall Pro stays your system of record and sends your routine texts.
What Sara doesShe answers calls and texts 24/7, then books appointments directly into your Housecall Pro schedule.
Setpoint on Housecall ProServiceTitan
What staysServiceTitan stays your system of record and keeps sending your notifications.
What Sara doesShe answers customers 24/7, then books visits and adds notes directly inside ServiceTitan.
Setpoint on ServiceTitanNo job software
What staysYou run your shop without an outside field-service system.
What Sara doesShe books visits directly into Setpoint’s own scheduling, and you can connect another system later.
See Setpoint in your shop
Questions about connecting your tools.
Do I need Housecall Pro or ServiceTitan?
No. If you already run Housecall Pro or ServiceTitan, Sara connects to your account. If you run no job software, she books directly into Setpoint’s built-in scheduling, and you can connect an outside system later.
Will my customers get two texts?
No. Sara learns what your system already sends and never sends a message twice. She steps out of the way for booked, reminder and on-my-way texts, and handles the replies that need a decision.
What happens when a request comes from ChatGPT or Muse?
Sara handles it like any phone call or web form: she checks your availability and books the job inside your rules. No placement or lead is bought or sold.
Can I switch job software later?
Yes. Your customer records and job history stay in your system of record. If you move between Housecall Pro, ServiceTitan and Setpoint scheduling, Sara moves with you, and we reconnect her to the new system.
Tell us what software your shop runs, and we will tell you whether we fit.